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Incident Report for Athabasca University

Update

The Microsoft global issue with Exchange Online that is impacting sending and receiving email continues. Intermittent connectivity issues have also been reported impacting Microsoft Teams, SharePoint Online, Microsoft Copilot 365, Microsoft Planner, and Microsoft To Do.

Posted Nov 12, 2026 - 13:24 MST

Investigating

Microsoft has confirmed a global issue with Exchange Online that is impacting sending and receiving email. Intermittent connectivity issues have also been reported impacting Microsoft Teams, SharePoint Online and Microsoft Copilot 365.

This is a broader Microsoft service issue and is not specific to AU. Microsoft is actively working to resolve the issue.

Posted Nov 12, 2026 - 12:33 MST

This incident affects: Microsoft Office 365.