Update - Microsoft services are beginning to return to normal following the global service issue. Users should see improved access to Exchange Online and other Microsoft 365 services, although some intermittent issues may continue as recovery progresses.
Microsoft continues to work toward full restoration. AU will continue to monitor service availability and provide further updates as needed

Nov 13, 2026 - 08:05 MST
Update - Microsoft services are beginning to return to normal following the global service issue. Users should see improved access to Exchange Online and other Microsoft 365 services, although some intermittent issues may continue as recovery progresses.
Microsoft continues to work toward full restoration. AU will continue to monitor service availability and provide further updates as needed.

Nov 13, 2026 - 08:04 MST
Update - "Microsoft services are beginning to return to normal following the global service issue. Users should see improved access to Exchange Online and other Microsoft 365 services, although some intermittent issues may continue as recovery progresses.
Microsoft continues to work toward full restoration. AU will continue to monitor service availability and provide further updates as needed."

Nov 13, 2026 - 08:03 MST
Monitoring - Microsoft services are beginning to recover. Users may gradually regain the ability utilize Microsoft services including email functions. We continue to monitor the situation and expect it may take several hours for all services to fully return to normal.
Nov 13, 2026 - 07:51 MST
Update - The Microsoft global issue with Exchange Online that is impacting sending and receiving email continues. Intermittent connectivity issues have also been reported impacting Microsoft Teams, SharePoint Online, Microsoft Copilot 365, Microsoft Planner, and Microsoft To Do.
Nov 12, 2026 - 13:24 MST
Investigating - Microsoft has confirmed a global issue with Exchange Online that is impacting sending and receiving email. Intermittent connectivity issues have also been reported impacting Microsoft Teams, SharePoint Online and Microsoft Copilot 365.

This is a broader Microsoft service issue and is not specific to AU. Microsoft is actively working to resolve the issue.

Nov 12, 2026 - 12:33 MST
Investigating - Due to a critical PHP vulnerability affecting systems worldwide, we are taking preventative steps to protect our systems, which may result in temporary disruptions over the next few days.
Oct 22, 2026 - 16:25 MDT
Login Operational
Websites Degraded Performance
myAU Student Portal Operational
Learning Environment Operational
Library & Research Systems Degraded Performance
Staff Services & Supports Degraded Performance
Student Services & Supports Degraded Performance
Microsoft Office 365 Degraded Performance
VitalSource Bookshelf Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - OROS (oros.athabascau.ca) Nov 19, 2026 09:30-11:30 MST

OROS is scheduled to undergo planned maintenance on Thursday, November 19, 2026 at 9:30 a.m. (MDT). We anticipate this maintenance to take approximately 2 hours. During the maintenance OROS is unavailable. Login, course registration, and online payment do not work and can be used again after the window. Payments started before the window complete normally.
Posted on Nov 13, 2026 - 13:44 MST

Nov 13, 2026

Unresolved incident: Microsoft Services Returning.

Nov 12, 2026

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.