Monitoring - A fix has been implemented to address the issue with the IBM Notes/Lyryx exam platform for ACCT253, ACCT351, and ACCT352 exams as of 2:15 p.m. September 23 and we are monitoring the results.
Sep 23, 2023 - 17:46 MDT
Investigating - The IBM Notes/Lyryx exam platform for ACCT253, ACCT351, and ACCT352 exams is currently unavailable. Please send email to examunit@athabascau.ca if you need assistance to reschedule.
Sep 14, 2023 - 14:54 MDT
Login Services
Operational
Learning Environment
Operational
Athabascau.ca Website
Operational
myAU Student Portal
Operational
Microsoft Office 365 for Students
Operational
Library and Research Systems
Operational
Services & Applications Partial Outage
DegreeWorks
Operational
eLetter System
Operational
Grades
Operational
Application and Registration Services
Operational
Ticketing System
Operational
Graduate Student Application System
Operational
Student Relationship Management System
Operational
Transcripts
Operational
Payment System
Operational
Exam Services
Partial Outage
Amazon Web Services Infrastructure
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2023

No incidents reported today.

Sep 23, 2023

Unresolved incident: Exam Platform Outage.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Postmortem - Read details
Sep 20, 09:57 MDT
Resolved - Service has been restored. Banner Student is now accessible.
Sep 20, 09:30 MDT
Investigating - Access to Banner Student is currently unavailable. Investigating. Update by 9:30am MDT
Sep 20, 09:05 MDT
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Sep 13, 2023
Completed - The scheduled maintenance has been completed.
Sep 13, 16:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 09:00 MDT
Scheduled - Moodle will be unavailable on September 13th, 2023, from 8:00 am to 4:00 pm (MT) due to required maintenance. Courses delivered in Moodle will be inaccessible during this time.
Sep 13, 08:53 MDT
Sep 12, 2023
Postmortem - Read details
Sep 12, 14:28 MDT
Resolved - The ApplyAlberta issue has been resolved.
Sep 12, 14:26 MDT
Investigating - There are currently network issues affecting access to ApplyAlberta. This may have an impact on our program applications. We will update as we get more information.
Sep 12, 13:36 MDT
Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.