Investigating - At the time of registration some courses are asking for prerequisite declarations which do not align with the course syllabus. We are investigating the cause of this issue.

In the meantime, if you are presented with a prerequisite declaration for a course where there shouldn't be one, please select "yes" to the incorrect one(s) provided on the form to proceed with your registration. Alternatively, you can submit a course registration via the manual process available at https://studentforms.athabascau.ca/undergraduate-course-registration. Please use "I have another reason...." and put "pre-req issue" as the Submission Reason.

Oct 09, 2026 - 17:27 MDT
Login Operational
Websites Operational
myAU Student Portal Degraded Performance
Learning Environment Operational
Library & Research Systems Operational
Staff Services & Supports Operational
Student Services & Supports Operational
Microsoft Office 365 Operational
VitalSource Bookshelf Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 12, 2026

No incidents reported today.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Unresolved incident: OROS Course Registration - Prerequisite Declaration.

Oct 8, 2026

Resolved - DegreeWorks was unavailable from approximately 8:30 AM to 9:30 AM MDT on October 8, 2026, due to a server restart. The service was restored at 9:12 AM, with some slowness and intermittent errors until approximately 9:30 AM. DegreeWorks has been operating normally since then. No data was lost. We are taking steps to prevent a recurrence.
Oct 8, 08:30 MDT

Oct 7, 2026

Completed - The scheduled maintenance has been completed.
Oct 7, 11:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 10:00 MDT
Scheduled - The Office of the Registrar Online System (OROS) which is essential for course registrations, course extensions, course withdraws, exam requests, course status checks, course grades, program changes, admission status, transcript requests and reactivating student records is scheduled to undergo planned maintenance on October 7, 2026 at 10:00am (MST). We anticipate this maintenance to take approximately 1 hour.
Oct 6, 10:52 MDT

Oct 6, 2026

Resolved - This incident has been resolved.
Oct 6, 13:02 MDT
Monitoring - Fix applied and monitoring
Oct 6, 11:48 MDT

Oct 5, 2026

Completed - The scheduled maintenance has been completed.
Oct 5, 19:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 17:00 MDT
Scheduled - We will be upgrading the Oracle Database so all related services will be unavailable to students and staff.
Sep 28, 12:28 MDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Resolved - This incident has been resolved.
Oct 2, 13:56 MDT
Investigating - Some Microsoft services are experiencing issues. Issues may include but are not limited to sending emails and/or accessing teams calendars Staff are actively working to troubleshoot and repair the issue.

For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

Sep 29, 09:47 MDT

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Sep 28, 2026

Resolved - Confirmed that resolution has been effective.
Sep 28, 12:29 MDT
Update - We are continuing to monitor for any further issues.
Sep 28, 12:28 MDT
Monitoring - LDAP login for certain applications has been failing since LDAP had been upgraded. Fix is in place and being monitored.
Sep 28, 11:54 MDT