OROS Scheduled Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 2026 - 10:00 MDT
Scheduled - OROS is scheduled to undergo planned maintenance on Thursday, October 15, 2026 at 10:00 a.m. (MDT). We anticipate this maintenance to take approximately 1 hour. During the maintenance OROS is unavailable. Login, course registration, and online payment do not work and can be used again after the window. Payments started before the window complete normally.
Scheduled start: 2026-10-15 10:00 MDT
Oct 15, 2026 10:00-11:00 MDT
OROS Course Registration - Prerequisite Declaration
Investigating - At the time of registration some courses are asking for prerequisite declarations which do not align with the course syllabus. We are investigating the cause of this issue.

In the meantime, if you are presented with a prerequisite declaration for a course where there shouldn't be one, please select "yes" to the incorrect one(s) provided on the form to proceed with your registration. Alternatively, you can submit a course registration via the manual process available at https://studentforms.athabascau.ca/undergraduate-course-registration. Please use "I have another reason...." and put "pre-req issue" as the Submission Reason.
Oct 09, 2026 - 17:27 MDT
Login Operational
Websites Under Maintenance
myAU Student Portal Degraded Performance
Learning Environment Operational
Library & Research Systems Operational
Staff Services & Supports Operational
Student Services & Supports Under Maintenance
Microsoft Office 365 Operational
VitalSource Bookshelf Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 15, 2026

Unresolved incident: OROS Scheduled Maintenance.

Oct 14, 2026

Scheduled Maintenance - Legacy Server Decommission
Completed - The scheduled maintenance has been completed.
Oct 14, 13:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 12:00 MDT
Scheduled - We are performing scheduled cleanup of a retired directory server and its load balancer. The live login service is not affected. No user action is required.
Oct 14, 08:39 MDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Unresolved incident: OROS Course Registration - Prerequisite Declaration.

Oct 8, 2026

DegreeWorks Outage
Resolved - DegreeWorks was unavailable from approximately 8:30 AM to 9:30 AM MDT on October 8, 2026, due to a server restart. The service was restored at 9:12 AM, with some slowness and intermittent errors until approximately 9:30 AM. DegreeWorks has been operating normally since then. No data was lost. We are taking steps to prevent a recurrence.
Oct 8, 08:30 MDT

Oct 7, 2026

OROS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 11:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 10:00 MDT
Scheduled - The Office of the Registrar Online System (OROS) which is essential for course registrations, course extensions, course withdraws, exam requests, course status checks, course grades, program changes, admission status, transcript requests and reactivating student records is scheduled to undergo planned maintenance on October 7, 2026 at 10:00am (MST). We anticipate this maintenance to take approximately 1 hour.
Oct 6, 10:52 MDT

Oct 6, 2026

LDAP login for T2202s
Resolved - This incident has been resolved.
Oct 6, 13:02 MDT
Monitoring - Fix applied and monitoring
Oct 6, 11:48 MDT

Oct 5, 2026

Scheduled Maintenance - Banner 8, Banner 9 and OROS
Completed - The scheduled maintenance has been completed.
Oct 5, 19:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 17:00 MDT
Scheduled - We will be upgrading the Oracle Database so all related services will be unavailable to students and staff.
Sep 28, 12:28 MDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Microsoft services partial outage
Resolved - This incident has been resolved.
Oct 2, 13:56 MDT
Investigating - Some Microsoft services are experiencing issues. Issues may include but are not limited to sending emails and/or accessing teams calendars Staff are actively working to troubleshoot and repair the issue.

For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.
Sep 29, 09:47 MDT

Oct 1, 2026

No incidents reported.

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