All Systems Operational
Login Operational
Websites Operational
myAU Student Portal Operational
Learning Environment Operational
Library & Research Systems Operational
Staff Services & Supports Operational
Student Services & Supports Operational
Microsoft Office 365 for Students Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - All systems appear to be online and operational at this time. We appreciate everyone's patience as we worked through these issues!
Jul 19, 11:58 MDT
Update - We've made significant progress in our service restoration efforts. We estimate that we will complete our work by 12:00 MDT.

Next update at 11:45 MDT.

Jul 19, 11:13 MDT
Update - We have restored a few more services for staff and student support systems. We will continue to work on those still affected.

Next update: 11:10 MDT.

Jul 19, 10:38 MDT
Update - Our efforts to restore all staff and student support systems continue. We are making good progress and expect to be fully operational later today.

Next update at 10:35 MDT.

Jul 19, 10:06 MDT
Update - We continue to work to restore our systems' connectivity. Banner and support services are still affected and may not be available.

Next update at 10:00 MDT.

Jul 19, 09:34 MDT
Update - We are continuing to monitor for any further issues.
Jul 19, 09:16 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 09:06 MDT
Update - AU IT is still investigating this issue. Staff may experience issues connecting to Banner and file shares as a result of this outage.
Jul 19, 08:52 MDT
Update - Microsoft has resolved the issue on their end. However, we are still working to restore connectivity on our systems. Students may still experience issues with Banner student services and support ticket systems.

Next update at 09:20 MDT.

Jul 19, 08:52 MDT
Investigating - Microsoft issued notice this morning that customers may experience issues with Microsoft 365 suite, Power BI, Microsoft Teams, Windows 365, and Microsoft Purview following a change to their systems that led to a network connectivity disruption.

We will update this page every 30 minutes with information as it becomes available.

Jul 19, 08:11 MDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Resolved - This incident has been resolved.
Jul 15, 11:49 MDT
Investigating - The AU Landing which is the University's social site for staff and students is currently experiencing a major outage. Staff are actively working to troubleshoot and repair the issue.

For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

Jul 15, 09:40 MDT
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.