Athabasca University Status

All Systems Operational

Websites Operational

myAU Student Portal Operational

Learning Environment Operational

Library & Research Systems Operational

Staff Services & Supports Operational

Student Services & Supports Operational

Microsoft Office 365 for Students Operational

VitalSource Bookshelf Online Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Core Business Services Maintenance Oct 23, 2024 07:30-11:30 MDT

We are updating the configuration for some of our core services on Wednesday, October 23rd at 07:30. There may be a service disruption that affects multiple systems. Although we don't expect any issues, we will monitor things closely and post updates here.
Posted on Oct 21, 2024 - 13:20 MDT

Past Incidents

Oct 23, 2024

No incidents reported today.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

Verification of Enrolment form maintenance

Completed - The scheduled maintenance has been completed.
Oct 18, 09:39 MDT

Verifying - Verification is currently underway for the maintenance items.
Oct 18, 08:41 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 08:00 MDT

Scheduled - The Verification of Enrolment form, used by students to confirm course or program registrations for third parties, will be undergoing maintenance Friday, October 18, 8:00am - 11:00am MDT. The system will be unavailable during this time period, we recommended to check AU's status page at https://status.athabascau.ca/ for the latest updates.
Oct 17, 10:54 MDT

Oct 17, 2024

Faculty of Graduate Studies Doctoral Journey forms maintenance

Completed - The scheduled maintenance has been completed.
Oct 17, 15:05 MDT

Verifying - Verification is currently underway for the maintenance items.
Oct 17, 13:39 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 13:00 MDT

Scheduled - The Faculty of Graduate Studies Doctoral Journey forms, used to track the progress of Doctoral student's thesis's, will be undergoing maintenance October 17, from 1:00pm - 4:00pm MDT. The system will be unavailable during this time period. We ask that you check the AU status page for the latest updates.
Oct 16, 14:42 MDT

Faculty of Graduate Studies Master's Journey forms

Completed - The scheduled maintenance has been completed.
Oct 17, 10:11 MDT

Verifying - Verification is currently underway for the maintenance items.
Oct 17, 09:11 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 08:00 MDT

Scheduled - The Faculty of Graduate Studies Master's Journey forms, used to track the progress of Master student's projects, will be undergoing maintenance October 17, from 8:00am - 11:00am MDT. The system will be unavailable during this time period. We ask that you check the AU status page for the latest updates.
Oct 16, 14:40 MDT

Oct 16, 2024

Centre for Science Lab Kit Request System Maintenance

Completed - The scheduled maintenance has been completed.
Oct 16, 14:35 MDT

Verifying - Verification is currently underway for the maintenance items.
Oct 16, 13:36 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 13:00 MDT

Scheduled - The Centre for Science Lab Kit Request system will be undergoing maintenance Wednesday, October 16, from 1:00pm to 4:00pm MDT. Students will not be able to request lab kits during this time period. Please refer to the AU status page for the most up to date information.
Oct 15, 13:31 MDT

Writesite Dropbox Maintenance

Completed - The scheduled maintenance has been completed.
Oct 16, 10:41 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 08:00 MDT

Scheduled - The Writesite Dropbox will be undergoing maintenance On Wednesday, October 16, from 8:00am - 11:00am MDT. The dropbox will not be available for use during this time. Please refer to the AU status page for the latest updates.
Oct 15, 13:25 MDT

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.