MyAU outage

Incident Report for Athabasca University

Resolved

This incident has been resolved.

Posted Sep 24, 2026 - 08:39 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 23, 2026 - 14:49 MDT

Investigating

We are currently experiencing issues with MyAU login. This may impact login to other systems such as Moodle or other internal systems/tools. Staff are actively working to troubleshoot and repair the issue.

For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

Posted Sep 23, 2026 - 13:18 MDT

This incident affected: Login, myAU Student Portal, and Learning Environment.