Athabasca University Status

All Systems Operational

Websites Operational

myAU Student Portal Operational

Learning Environment Operational

VitalSource Bookshelf Online Operational

Library & Research Systems Operational

Staff Services & Supports Operational

Student Services & Supports Operational

Microsoft Office 365 for Students Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 8, 2024

No incidents reported today.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

ApplyAlberta Application Issues

Resolved - ApplyAlberta has resolved its issues. Applications can now be submitted.
May 3, 10:11 MDT

Investigating - ApplyAlberta is experiencing a system error in production that is preventing applications from being submitted.
May 3, 09:35 MDT

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

AUSpace Intermittent Outages

Resolved - This incident has been resolved.
Apr 26, 17:41 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 26, 14:45 MDT

Investigating - AUSpace is currently experiencing intermittent outages. Staff are actively working to troubleshoot and repair the issue.

For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.
Apr 26, 13:38 MDT

Apr 25, 2024

Moodle Email Notifications

Resolved - This incident has been resolved.
Apr 25, 11:31 MDT

Monitoring - We have identified the root cause and resolved the issue. We will monitor the system through tomorrow (Thursday, April 25th) to ensure that Moodle continues to send email notifications as expected.
Apr 24, 19:35 MDT

Investigating - Staff and students have reported intermittent issues receiving email notifications from Moodle. We are currently investigating and will provide updates here as they become available.

If you are affected by this issue, you can login to Moodle and check for unread posts or assignment feedback (students) as a workaround.
Apr 24, 15:25 MDT

Apr 24, 2024