Athabasca University Status

All Systems Operational

Websites Operational

myAU Student Portal Operational

Learning Environment Operational

Library & Research Systems Operational

Staff Services & Supports Operational

Student Services & Supports Operational

Microsoft Office 365 for Students Operational

VitalSource Bookshelf Online Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

DISCOVER and research databases offline

Resolved - This incident has been resolved.
Nov 15, 10:30 MST

Monitoring - We have restored functionality for the affected library systems and are monitoring it over the next few hours to validate with end users.
Nov 13, 08:22 MST

Identified - We have identified the root cause of the issue and have partially restored functionality. We will continue to work on this until it is fully resolved. We will provide another update tomorrow morning (13 November 2024).
Nov 12, 17:44 MST

Update - We've made some progress in our effort to narrow down the root cause and have made some adjustments that we're monitoring to determine their effect. Search is still not working properly yet, though. We will post another update at 5pm MST.
Nov 12, 16:10 MST

Update - The team has identified anomalies in our network that likely contributed to the service disruption. We are analyzing logs to help narrow down the root cause. We will provide another update by 4pm MST.
Nov 12, 15:13 MST

Update - We have engaged multiple teams to help identify the root cause of the issue. We will post another update by 3pm MST.
Nov 12, 14:23 MST

Investigating - DISCOVER and research databases are currently inaccessible. We are investigating the issue.
Nov 12, 13:31 MST

Nov 14, 2024

No incidents reported.

Nov 13, 2024

Nov 12, 2024

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.